Privacy Policy

1. General

MKB-Shield is committed to protecting the privacy of website visitors and people who contact us for information or services. This policy explains, in general terms, what information may be collected when using the website, how we use it, who may process it, and how to contact us regarding privacy matters.

The website is mainly intended for businesses, organizations, and professionals interested in cybersecurity services. By using the website, you agree to this privacy policy.

2. Information We May Collect

2.1 Information You Voluntarily Provide

The website currently does not include a public contact form. Contact is handled by email at info@mkb-shield.com. When you contact us by email, we may receive and process the information you choose to provide, for example:

• Full name or contact person name
• Email address
• Company or organization name
• Role, business field, or requested service
• Message content, files, or technical details you choose to attach
• Website address or domain submitted for an initial review or professional inquiry

2.2 Technical Information Collected When Browsing

When visiting the website, infrastructure, hosting, and security providers may process basic technical information required to operate, secure, and improve the website, such as:

• IP address
• Browser type, operating system, and device type
• Pages viewed and access times
• Referral source and technical communication data
• Technical logs and security events

2.3 Cookies and Local Storage

The website may use technical cookies or local browser storage for proper operation and user experience. For example, the accessibility widget may store user preferences in the browser, such as text size, high contrast, or underlined links.

To the extent that no marketing or third-party tracking tools are implemented on the website, we do not use marketing cookies for targeted advertising. If analytics, forms, advertising, or additional third-party services are added in the future, this policy will be updated accordingly.

3. How We Use Information

We may use collected information for the following purposes:

• Responding to inquiries sent by email
• Understanding professional needs and providing information about our services
• Coordinating a call, meeting, initial review, or service proposal
• Performing initial reviews requested by you, such as a basic external review of a website or domain
• Maintaining website security, preventing misuse, and identifying technical issues
• Improving the website, content, and user experience
• Complying with legal requirements, where applicable

4. Sharing Information with Third Parties

We do not sell personal information and do not share it with third parties for their independent marketing purposes. Information may be shared with, or processed by, third parties only as needed for the purposes described in this policy, such as:

• Website hosting, CDN, security, and infrastructure providers
• Email and business communication providers
• Professional advisors, such as legal counsel or accountants, where required
• Competent authorities, if required by law or a binding order
• Other parties, only with your explicit consent or when necessary to protect our rights

5. Data Security

We take reasonable and commonly accepted measures to protect information provided to us and the operation of the website, including HTTPS traffic, website security configurations, access control for relevant services, and data minimization practices.

However, no information system or internet communication is completely secure. Therefore, we cannot guarantee absolute protection against unauthorized access, errors, data loss, or security incidents.

6. Data Retention

We retain personal information only for as long as needed for the purposes for which it was collected, including responding to inquiries, managing business communication, internal documentation, security, and compliance with legal requirements.

• Email inquiries may be retained as long as needed to handle the inquiry, maintain reasonable business follow-up, or keep necessary records.
• Information related to proposals, engagements, or services may be retained according to business needs and legal obligations.
• Technical logs and security events are retained for limited periods according to the settings of relevant infrastructure and security providers.

7. Your Rights

Subject to applicable law, you may contact us to request access to personal information related to you, correction of inaccurate information, deletion, or restriction of certain uses. Each request will be reviewed according to the circumstances and any legal obligations that may apply.

Privacy-related requests can be sent by email to: info@mkb-shield.com.

8. International Data Processing

Since the website and email services may rely on international infrastructure, hosting, security, or communication providers, technical information or information submitted in an inquiry may be processed or stored outside Israel. We aim to use reputable providers and take reasonable steps to protect the information.

9. Minors

The website and services are intended for businesses, organizations, and professionals, and are not intended for minors under 18. We do not knowingly collect information from minors. If you become aware that a minor has provided us with personal information, you may contact us and we will review the request according to applicable law.

10. External Links

The website may include links to external websites or services. We are not responsible for the privacy practices, information security, or content of external websites. We recommend reviewing the privacy policy of any external website you use.

11. Changes to This Privacy Policy

We may update this policy from time to time. In case of a material change, we will update the date at the top of this page. Continued use of the website after an update constitutes acceptance of the updated policy.

12. Contact Regarding Privacy

For any question, request, or inquiry regarding privacy, you may contact us by email: